KUM SLD
Legal

Privacy policy

What personal data the KUM SLD mobile application collects, why we collect it, and the choices available to you.

Effective 20 July 2026 · Updated 20 July 2026

1. Who we are

KUM SLD ("the app") is operated by Kah Ung Motor Sdn Bhd ("KUM", "we", "us"), a company incorporated in Malaysia. KUM is the data controller for personal data processed through the app.

The app is an internal business tool provided to KUM's authorised dealers, workshops and installation technicians for recording speed limiter installations. It is not intended for the general public, and there is no public self-registration.

2. Data we collect

2.1 Data about app users

When KUM issues you an account, and while you use the app, we process:

  • Account and contact details — your name, email address, phone number, role (technician, dealer or administrator) and the dealer or workshop you belong to
  • Authentication data — your account identifier and a securely hashed password. We never store your password in readable form.
  • Language preference — stored on your device so the app opens in your chosen language

2.2 Data you enter about a customer or vehicle

When you complete an installation record, you enter information about the vehicle and its owner. This may include:

  • Vehicle information — plate number, chassis number, brand, model, manufacture year and vehicle category
  • Owner information — individual or company name, identity card (IC) number or company registration number, phone number and email address
  • Device information — speed limiter device type, serial number and the speed limit configured
  • Installation information — installation date and location
  • Photographs — images of the device, vehicle meter, vehicle, completed installation and supporting documents
  • Customer signature — a signature captured on the device screen confirming the declaration

If you are a technician or dealer entering another person's information, you are responsible for informing that person that their details are being recorded and for obtaining their consent before submitting the record.

2.3 Data we do not collect

  • We do not collect your device's precise location. Installation location is a text field you type in yourself.
  • We do not use advertising identifiers.
  • We do not track you across other companies' apps or websites.
  • We do not knowingly collect data from children.

3. Device permissions

Permission Why the app asks for it
Camera To photograph the device, vehicle and completed installation as evidence attached to a record. Photos are taken only when you tap to capture one.
Photo library To attach existing photographs or supporting documents to a record. Only the images you select are read; the app does not browse or upload your library.

You can withdraw either permission at any time in your device settings. Doing so will prevent you from completing installation records that require photo evidence.

4. How we use the data

  • To operate the app — authenticating you, showing your records and drafts, and submitting completed records
  • To maintain installation records — so KUM and its dealers can verify, review and follow up on each installation
  • Warranty and after-sales support — identifying the device and vehicle when a customer raises a claim
  • Legal and audit obligations — retaining evidence of installations where we are required to do so
  • Security and troubleshooting — investigating errors, misuse or unauthorised access

We do not use your data for advertising, profiling or automated decision-making, and we do not sell personal data.

5. Legal basis

We process personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA), on the basis of the contract between KUM and its dealers, the consent obtained from vehicle owners at the point of installation, and our legitimate business and legal obligations.

6. Sharing and disclosure

Data entered in the app may be accessible to:

  • KUM staff and administrators, for review and support
  • The authorised dealer responsible for the installation
  • Service providers that host our servers and storage, acting on our instructions under confidentiality obligations
  • Authorities or regulators, where disclosure is required by law or by a valid legal request

We do not share personal data with any other third parties.

7. Storage and security

Data is transmitted over encrypted HTTPS connections and stored on access-controlled servers. Access is limited to personnel who need it for their role. Passwords are stored using industry-standard one-way hashing.

No system can be guaranteed to be completely secure. If a breach affecting your personal data occurs, we will notify affected users and the relevant authorities as required by law.

8. Retention

Installation records are retained for as long as necessary to support warranty, audit and legal obligations. Account data is retained while your account is active and deleted within 30 days of a valid deletion request, except where retention is legally required.

9. Your rights

Under the PDPA you may request to:

  • Access the personal data we hold about you
  • Correct data that is inaccurate or out of date
  • Withdraw consent to further processing
  • Limit how your data is processed
  • Have your account and personal data deleted

To exercise any of these rights, email support@kahungmotor.com from your registered address. We will respond within 21 days.

10. Account deletion

To request deletion of your account, email support@kahungmotor.com with the subject Account Deletion Request. We will confirm your identity, deactivate the account and delete the associated personal data within 30 days.

Installation records you submitted may be retained in anonymised or record-keeping form where required for warranty, audit or legal purposes.

11. Children

The app is a workplace tool intended for adults. We do not knowingly collect personal data from anyone under 18. If we learn that we have done so, we will delete it.

12. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Material changes are communicated to dealers directly.

13. Contact

Back to home