KUM SLD
Help centre

KUM SLD support

KUM SLD is the field application used by Kah Ung Motor's authorised dealers, workshops and installation technicians in Malaysia to record speed limiter installations on site.

Updated 20 July 2026

This app requires a company-issued account. There is no public self-registration. If you are an authorised KUM dealer or technician and do not yet have login details, contact your dealer or use the details below.

Contact us

  • Email support@kahungmotor.com
  • Phone / WhatsApp 014-625-8625
  • Business hours Mon–Fri, 9:00–18:00 MYT
  • Office Kah Ung Motor Sdn Bhd
    No. 8, Lot 2056, Blk. 13, Jalan Tun Ahmad Zaidi Adruce,
    96000 Sibu, Sarawak, Malaysia

We aim to answer email within one business day. For urgent issues on site, call or WhatsApp the number above.

Getting started

  1. Install KUM SLD from the App Store or Google Play.
  2. Sign in with the email address or phone number registered with KUM, together with your password.
  3. Allow camera and photo library access when prompted — installation records require photo evidence.

Frequently asked questions

I forgot my password

Tap Forgot Password? on the login screen and enter your registered email address or phone number. Reset instructions are sent to your email. If nothing arrives within a few minutes, check your spam folder, then contact us.

How do I get an account?

Accounts are issued by Kah Ung Motor to authorised dealers and their technicians. Ask your dealer to request an account for you, or email us with your name, company and role.

The app will not let me submit a record

Every required field is highlighted when validation fails. Scroll through the form and check that you have provided:

  • Vehicle plate number, chassis number, brand, model, manufacture year and category
  • Client details, including IC or company registration number
  • Speed limiter device type, serial number and the speed limit set
  • All required photos — device, vehicle meter, vehicle and completed installation
  • At least one supporting document
  • The signed declaration and the customer's signature
Photos are failing to upload

Photo upload needs a stable internet connection. In an area with weak coverage, tap Save as Draft, move somewhere with better signal, then reopen the record from the Draft tab and submit it.

Can I edit a record after submitting it?

Submitted records can be edited while they are still awaiting review — open the record from your list and tap Edit. Once a dealer has processed the record, contact your dealer to request a change.

How do I change the app language?

Open the Profile tab and select your preferred language. English, Bahasa Melayu and Chinese are supported.

How do I change my password?

Open the Profile tab and choose Change Password. New passwords must be at least 8 characters and contain at least one number.

How do I delete my account and data?

Accounts are managed by Kah Ung Motor. Email support@kahungmotor.com from your registered address with the subject Account Deletion Request. We will deactivate your account and delete your personal data within 30 days.

Installation records already submitted may be retained where we are required to keep them for legal, warranty or audit purposes. See the privacy policy for details.

Reporting a problem

When reporting a bug, include the following so we can reproduce it quickly:

  • Your account email or phone number
  • Device model and OS version, for example iPhone 15 running iOS 26
  • The app version, shown at the bottom of the Profile tab
  • What you were doing when the problem happened
  • A screenshot of any error message